The Foundation’s capacity development framework offers a view of capacity as a complex, holistic process that takes place at different levels of the system in a web of interconnectedness. It describes open systems as human, social and political systems which evolve organically over time in ways that are characterised by unpredictability and multiple and multi-layered interactions. It also defines the stakeholder terrain at the individual, organisational and institutional levels.
It identifies civic voices such as civil society organisations, networks, coalitions and/or alliances and movements that should be involved in the capacity development process and the capacities that are needed. These stakeholders perform a range of functions that include developing and advocating for policy and plans, mobilising resources, performing administrative functions, delivering basic services, providing oversight, managing financial systems and implementing programmes.